Site Forum

I just completed a trade and was searching for the cards and noticed that I am missing cards.  The site says I have them, but I don't.  Some of them are serial numbered, so I did some research.  Every card I traded with transaction 58667 was not taken out of my collection.  And the cards I recieved are not in my collection.  Why is that.  I received the cards and completed the transaction.

Has anyone else come across this before?

Could be not all of the steps were followed in the process. Did you use the tool to resolve the collection issue when it was completed?

Yes, my process is this.  When I receive the cards I check the box off to show that I received them.  I physically check the cards to make sure I received them all and that they are correct.  If so I give positive feedback and then click the transaction complete.

Am I missing something?

you have to select package received before transaction complete or else they do not get transferred into your collection.  if you skip directly to transaction completed they dont

I select that first.

There have been instances where cards don't transfer properly even when both parties do all the correct steps. Admin adding in the tools to verify thr transaction has been a great help to many. As I been cleaning up my collection, both on here and physically, I found that I had cards still listed as "In-Transit". When I clicked on the actual card and when to the set it didn't reflect that status at all. there are glitches from time to time. Of course, it's those glitches that probably led me to shutting down trading for a bit so I can reorganize.... 

I don't have any of these cards in transit.  The transaction says complete.  If the person I traded with did a step incorrectly would that affect me?  When I checked the serial numered cards that I traded they do show up in there colection.

Other than them accepting an offer, they don't control anything else on your end, whether they follow the sequence or not. 

Did you click on Package Receieved then on Transaction Completed?

I have made the mistake before of selecting payment received and not package received.  I then had to go back through and manually add the cards after I completed the transaction. Do you think that may have happened?