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I am trying to figure out why two of us are working from the same logon and same location but one of us gets locked up on the card number drop down filter. We thought maybe it was a problem with the iPad. We purchased a new iPad and it has not fixed the problem. Any suggestions? We used to be able to sit together and add cards to our collection at the same time. 
 

Thank You!

What browser app are you using on your iPad? If Safari (default), have you tried other browser apps such as Google Chrome or Firefox?

We have tried Chrome and Firefox and it still locks up. Trying to determine if a setting has been changed on the iPad that is causing the issue? 

The only filters that are issues are the Brands and then card numbers. 

Have you tried clearing website data (cookies/cache) to see if that would help? Using two separate devices, I was able to login and filter without issue. Without being able to fully replicate the issue it is hard to suggest a solution. However, I do not believe it is necessarily the iPad itself. Have you tried on other devices such as smartphones, laptops or desktops?

How good is your Internet? lol lol You don't hear a dial tone connecting up? do you? lol lol j/k..