Phase one of the Transaction Review Board has now been implemented. Any member having received retaliatory negative feedback can now submit a request for review and have it removed from their profile if deemed unwarranted by the board.
The goal is to foster an environment where members feel empowered to leave honest feedback without fear of retaliation.
With that comes some recommendations added to the FAQ of when it’s appropriate to leave negative feedback that you can review here: https://www.tcdb.com/FAQ.cfm?ITEM=Trading#10
Any member wanting negative feedback on their profile reviewed by the board should follow the following process:
- Go to your profile where the negative feedback is posted.
- Click on the "Request Review" button.
- Fill out the form there including all of the details requested.
The board will review your case and you’ll receive a notification with the outcome. Please allow 48-72 hours for the board members to review and deliberate on your case.
These steps have also been added to the FAQ for future reference: https://www.tcdb.com/FAQ.cfm?ITEM=Trading#11
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