General Forum

I have learned a couple of things using Canada Post.

First, when I bring a package in to be weighed, I make sure they use a printed label. I did have a package returned for insufficient postage after having it weighed and only putting stamps on the envelope.

Second, the key word is 'documents'.  I had a PWE with 30 cards in it, clerk pulled out a shipping form.  Said I had never filled out a shipping form before.  She asks what is in the envelope ... Felt like saying 'None of your GD business." but I refrained.  said I was sending some cards ... "Oh, there are documents" she says and immediately puts the shipping form away.  Now, I say I am sending documents and generally don't get any grief.

Haven't found any kiosks in my area yet to avoid the hassle.

That IS the key for shipping b/t the US and Canada. Always say "documents" and you avoid the confusion of clerks! Either side of the border, it means the same thing. If you say "cards", some clerks are confused and try to send as parcel/package. Then it costs a ton more AND you have to fill out the Customs form.