General Forum

Had a situation happen today with an Auction I won on eBay. Was notified this morning that the seller shipped the item today and arriving soon. I paid for the item on 25 Nov 2018 and he ships it on 3 Dec 2018. 

In the grand sceme of things it doesn't really matter but in your opinion what is a acceptable turn around from winning auction, to payment to shipped?

Just curious. 

Mark

My son sells some of his wrestling action figures on ebay and I believe ebay actually suggest shipping within 48 hours (I amagine 72 hours if there is a Sunday or postal holiday). Outside of that I would at minimum give the seller a low mark for shipping on time.

I put in the few listings I do that I can only ship on weekends....communication is the key 

What did the seller advertise as their Handling Time?  I would at minimum expect a message letting me know there were extenuating circumstances if exceeded.

 I believe that it states or Ebay states, that an item will be shipped within 3 days.  As someone said, you have weekends to consider.   Also things happen, people get sick, job or family may delay Ebay mailing.  I know as a seller, people are supposed to pay within 3 days,  most do, not all and some dont pay at all.   

Seller didn't have a handling time. No worries I was just curious what others thought was acceptable. I for one try to get out within 24 hours. But understand circumstances. 

I use Ebay more then I really should and have had to deal with late shipping many times. I tend to give a week after the arrival date before I contact the seller. I have learned a lot of times when cards are shipped out late it was usually an oversight and the seller is apologetic and ships it out. As long as I recieve my card I give the benifit of the doubt and leave favorable feedback. 

Also I tend to look at reviews left by others as well to see what shipping patterns the seller has. If they have a history of taking a moment before actually shipping then I know what I am in store for and I take that into account.

For the most part I always try to be positive as I can. Things happen. 

Communication is more important to me then shipping time. 

i have a seller i buy from frequently. they typically take about a week to ship my orders but to be fair they usually have auctions running all week.  it's easier to ship bulk than one at a time...

they do have good communication regarding shipping times.

Unacceptable. Ebay deals in Business Days, Monday through Friday.  When creating an ebay listing you have four options for Handling time; longest being "3 business days".  Considering you paid on a non-business day, Sunday, then the "Same Business Day" would be Monday, 26 November.  The "3 Business Days" would have been Thursday, 29 November.  3 December was two business days late.  Here's a screen shot from ebay when creating a listing.

Three business days seems fair. Anything longer than that and the seller should really be communicating with you. Because situations do come up on occasion.

There have been a couple of times over the years when one of my items sold while I was out of town, and the first thing I did was email the buyer to let them know that I wouldn't be able to ship it for another few days. As long as you let them know, buyers are pretty cool about it.