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parsley24
Posts: 618
Joined: Oct 2017
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Thursday, December 24, 2020 4:46 PM | |
So I purchased a 3 card lot on ebay awhile back and after it was over a week late i suspected they didnt do first class. I emailed and asked for tracking and the guy stated he didnt have it, but it should arrive soon.
Well the package arrived today, he paid 65 cents for a three top loader PWE lot that i paid $14+ on the lot and $3.90 for first class shipping.
How would you all handle this. I understand the mark up of a dollar or so for cards, I expect that if it says economy shipping, but when someone pays first class and it comes PWE, i think there is something wrong with that.
Is there a remedy?
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This message sent from and old rotary dial up phone
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Corky
Posts: 863
Joined: May 2015
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Thursday, December 24, 2020 4:53 PM | |
I would ask a partial refund of at least $3.00 from the seller. If their auction said it included tracking or was a bubble mailer with tracking you can use this for your reason of wanting the refund.
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BrewerAndy
Posts: 688
Joined: Sep 2018
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Thursday, December 24, 2020 4:56 PM | |
You could ask for a partial refund on the shipping. If he refuses that's a neutral from me, possibly negative based on how professional his response is or isn't. You paid for that service and it wasn't provided, doesn't matter that' it's only a couple bucks. And ding those star ratings all day regardless.
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vrooomed
Posts: 14,983
Joined: Dec 2012
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Thursday, December 24, 2020 4:59 PM | |
You did not get the service you paid for, shipping should be refunded.
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-- Dan -- Note: Please see my profile for more info regarding trading (section updated 3/4/2024). I have added a large portion of my inventory to the site, and currently have trading turned on (details are in my profile).
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doogie_13
Posts: 424
Joined: May 2020
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Thursday, December 24, 2020 5:32 PM | |
Seems to me that the bottom line is that the listing was advertised to include something, which you paid for and did not receive.
Not to add insult to injury, but the price stated for shipping is about 4x more than what you recieved. I'm not one to fuss TOO much over people making a little bit on the back end of a sale, but that's a TON!!
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C2Cigars
Posts: 11,522
Joined: Oct 2014
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Thursday, December 24, 2020 6:46 PM | |
It was probably those 24kt gold-trimmed toploaders he used.
I had a couple of hardcases do that to me. I messaged one and asked for a partial refund of shipping. He refused so I told him I'll be returning the item. And then reminded him that he'll have to pay the return shipping. He said no he wouldn't. He learned the hard way that the seller pays for return shipping. The other guy was smarter and refunded all the shipping even though I only asked for partial.
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Someday my cards may double in value and then be worth half of what I paid for them.
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Mscott713
Posts: 264
Joined: May 2019
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Thursday, December 24, 2020 7:16 PM | |
Happened to me this year as well. When I asked for tracking, said it was coming PWE. Told him that's not what the listing stated or what I paid for. He then said, "well, I'll just cancel the order then." I replied that I want the card, I just want it shipped correctly or charged the correct amount. He ended up sending the card PWE with $2 in bills inside lol
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Hobey Baker and Casey DeSmith Super Collector. Always looking for cards of Pugs.
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JennyMiller521
Posts: 181
Joined: Sep 2018
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Thursday, December 24, 2020 8:00 PM | |
Based on the amount you paid, yes bubble mailer is expected and I'd recommend asking for a refund. If it was a scenario of First class shipping listed but not charged, that's where it gets iffy since a pwe is technically a first class envelope. But in this case, you paid the shipping he needs to refund.
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ravenfaith77
Posts: 709
Joined: Jul 2017
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Thursday, December 24, 2020 8:21 PM | |
He pulled a switcharoo on you. Se;llers should never downgrade shipping on a sale.
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NJDevils
Posts: 6,344
Joined: Sep 2010
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Thursday, December 24, 2020 8:35 PM | |
A PWE is first class. First class does not include tracking unless you upgrade to it. I agree that some people charge too much for a PWE. If they charge $4 for shipping, you should get tracking.
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