Site Forum

A few weeks ago another member raised the question about our uploads no longer appearing in our "Collection Gallery" when viewed and there hadn't been an answer to that, or the Technical Support ticket that she opened, so I thought I'd ask...

Until about 2 1/2 weeks ago, if someone uploaded a scan of a card, it would instantly appear in our "Collection Gallery' rather than the existing one (in many cases lesser quality scan or resolution, which was why I know that I scanned my own and uploaded them). At least that's how it worked for me, and other members I've spoken with.

But about 2 1/2 weeks ago, the new uploaded scans stopped appearing in our "Collection Gallery" as well as those for about 3-5 days prior. (Ones from before that date still appear.)

...

So can someone say if this is a glitch, or an issue (like the cache on the servers that a solution hasn't been found yet)... or if this a change and members can no longer upload their own scans and have them appear in "Collection Gallery" ... unless its gone through the process of being submitted as a 'replacement' for the existing database image?

Thank you.

Admin is the only one that can answer that, so you'll have to message him directly since he doesn't browse the forums regularly. There have been a number of caching/upload issues with images since the switch to the new servers, so this might be another.

Contacting Admin has fixed my issues. Thanks for the Help Ed!

Mary

My issue was resolved too. Thanks!