Off-Topic Forum

So someone hacked into my Paypal account changed my name, address and phone AND had a check sent to the new address thus stealing all my funds. Ok, so i wasn't a lot $187.55 but it was my money and not the hacker. Have made SEVERAL phone calls to Paypal with no solid answers. Calls all go overseas to call centers even the phone # on their business website goes overseas. I've tried to get an AMERICAN phone number with no success. I even threatened Paypal with a lawsuit. Doesn't seem to matter to them. I will consult with an attorney to see if there's something he/she can do to bring this to the Paypal offices attention here in the US. Question is, how many others have had their funds removed and sent to an address that's not theirs. Anybody here experienced this? Your thoughts.

I'm really sorry to see that this happened. I am curious - was it something where your password was maybe too easy or was it something where you were phished? Just trying to figure it out so we can get word out to ensure this doesn't happen to you again or to anyone else.

Not really sure. According to Paypal they only told me to change my password which I did. Other than that I don't know what happened.

I'd research as many time stamps in the account and match it up with your schedule. Maybe you accessed your account in a public place?

How were you asked?

If it was an email that provided a link to change the password, you were phished.

If anyone ever gets an email stating "Change your password, use this link" DON'T! Go to the actual website the way you normally go and enter your credentials that way.

This is the equivalent of "the credit card company" calling you up and asking for your account number, CVV, & expiration date - the actual company won't.

A good place to start is with is a website like https://haveibeenpwned.com/

Never use passwords on multiple sites and pay for an online password vault. Everyone can afford https://bitwarden.com/

Pay for a VPN and antivirus too, if they are too expensive then sell your computer and learn how to crochet.

And as Dan said, never click on any link in any email and always go directly to the site and log in there. I can fire up 10 fake PayPal sites and 50 Facebook sites in less time than it takes you to search for "Topps baseball rookie cards" on Ebay.

The internet is not your friend.

And every account that offers it should have 2FA or MFA enabled, PayPal does.

Yeah, sounds like a phished link! My son clicked one when he was 12 and lost his Steam Account. Luckily he only had games and no money on there, but he still lost the 8 or 10 games we/he paid for. Sorry to hear you got hacked. But yeah, like "Vrooomed" said, never click an email asking for ANY information! Most companies tell you they will never contact you this way.

If you receive an email supposedly from paypal always forward it to spoof@paypal.com and don't ever use an email link to log into any site

In response to all the comments. I never click on anything I don't recognize. I'm the only one who uses my Paypal account. Not even my wife has access to the account. The only thing I know is that I received four emails on 9/22 that my name, address and phone # had been changed and a check was requested by this person but I didn't see this until 9/22 when I looked at my email because I don't usually read my email every day. Also, I neve use computers outside of my home. I even asked and requested a copy of the canceled check. Still waiting.

Did the thief take funds that were sitting in your Paypal account? Or were the funds taken from a bank account linked to Paypal?